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We respect the privacy rights of its online visitors and recognise the importance of protecting the information collected about them. The following information is provided by MELANIE CASHMERE to enable our online visitors to be fully informed of our Privacy Policies. By visiting MELANIE CASHMERE, you are accepting and consenting to the practices described in this Privacy Policy and the Terms of Sale.

If you are under 18, we require that you inform a parent or guardian about MELANIE CASHMERE’s Privacy Policy and Terms of Sale as well as requiring their consent to the Privacy Policy and Terms of Sale before registering or placing an order with MELANIE CASHMERE. This Privacy Policy does not apply to websites maintained by other companies or organisations to which we link and MELANIE CASHMERE is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting your details.

Personal Iinformation

MELANIE CASHMERE collects personal information in several ways when you place an order, buy a gift for a friend or register for a service offered by MELANIE CASHMERE. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfil your order. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner’s systems. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

MELANIE CASHMERE may use your personal information for the processing of orders, payments and to provide you with a personalised shopping experience. We will also use your details to fulfil and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body. We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section). We do not sell your details to third party marketing companies. We do collate information about site traffic, sales, wish lists, and other commercial information which we may pass on to third parties but this information does not include any information which can identify you personally. Finally, we may use your personal information for our internal marketing, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs.

Cookies

Our site uses cookies, which we can access when you visit our site in future. By using our website you agree that we can place cookies on your device and access them when you visit the site in the future. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

Marketing

When you register, you will be given the option to opt-out of subscribing to our regular update service. Marketing communications you subscribe to will only be sent by MELANIE CASHMERE. At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. You may also get in touch with us by e-Mail to share your preferences.

If you require further information about our Privacy Policy, please send us at e-Mail to contact@melaniecashmere.com.